Refund Policy

Refund Policy

30-Day Guarantee

We accept returns within 30 days of receiving your order.

• Conditions: Items must be unused, in original packaging, with tags, and accompanied by a receipt.

• Return Process:

  • Email us at GetErgoFlex@outlook.com to initiate a return.
  • You will need to purchase a return shipping label.
  • We will provide instructions on where to send your return.

• Damaged Items: Please inspect your order upon receipt and report any issues within 48 hours.

• Refunds: Refunds are processed within 10 business days of receiving the returned product. If you don’t see the refund after 15 business days, contact us.